999d Terms and Conditions — Please read before using the Platform

1 General Terms & Conditions

999d (hereinafter referred to as the "Platform", "we", or the "Company") is an online gaming platform providing entertainment gaming services to users in Bangladesh and other countries. These Terms and Conditions constitute a legally binding agreement between 999d and its users.

Do not open an account, make a deposit, or start playing before reading these Terms and Conditions in full. Accessing the platform means you have read and accepted these rules.

• These Terms and Conditions are published in both English and Bengali. In the event of any dispute, the Bengali version shall prevail.
• 999d reserves the right to modify these Terms and Conditions at any time. Changes take effect immediately upon publication on the website.
• If you do not agree to these Terms and Conditions, please refrain from using the platform.

2 Account Register

To open an account on 999d, you must register with accurate and complete information. Each user is allowed only one account. If multiple accounts are found, all of them will be closed and their balances may be forfeited.

Information Required for Registration

• Full legal name (as it appears on your National ID or passport)
• Active mobile number — this must match your Mobile Banking/Nagad payment details
• Date of birth (to verify 18+ age requirement)
• Valid email address

After registration, 999d may request additional documents for identity verification (KYC) at any time. Failure to submit the required documents may result in temporary account restrictions.

3 Deposits & Withdrawals

Deposits and withdrawals on 999d can be made via Mobile Banking, Nagad, and Rocket. All payment transactions are processed through secure, encrypted channels.

Deposit Policy

• Minimum deposit amount: BDT 200
• Deposits are typically credited to your account within 2–5 minutes
• The mobile number used for deposits must be registered in your own name
• Third-party deposits are not accepted

Withdrawal Policy

• Minimum withdrawal amount: BDT 500
• Withdrawals are typically processed within 15 minutes to 24 hours
• KYC verification must be completed before making a withdrawal
• Wagering requirements must be met before any winnings from bonuses can be withdrawn
• Withdrawals may be temporarily held if suspicious transactions are detected

4 Bonuses & Promotions

999d offers a range of bonuses and promotions — welcome bonuses, deposit bonuses, free spins, cashback, and loyalty points. Each bonus comes with its own terms, which are clearly stated on the promotions page.

• Each bonus can only be claimed once (unless otherwise stated)
• A specific wagering requirement must be fulfilled to use bonus funds
• Bonus funds cannot be withdrawn directly — they may only be used for gameplay
• Winnings from bonuses are only withdrawable after the wagering requirements have been met
• Any unused bonus funds will be automatically forfeited once the bonus expires
• 999d reserves the right to withdraw or modify any bonus at any time

5 Gaming Policy

All games on 999d operate using internationally certified Random Number Generator (RNG) technology. Every game outcome is entirely independent and impartial.

• Game outcomes cannot be manipulated — neither by users nor by the platform
• If a game is interrupted mid-session due to a technical issue, the bet will be voided and the amount refunded
• The rules for each game can be found in that game's own help section
• Maximum bet limits vary by game. Separate limits apply for Live Casino and slots
• Sports Betting wagers will be settled after the official result is published

6 Prohibited Activities

The following activities are strictly prohibited on 999d and will result in account closure:

• Creating multiple accounts or using another person's account
• Registering using a false identity or a third party's information
• Attempting to hack or exploit the bonus system
• Cheating other players or engaging in collusion against them
• Using automated bots or software to play games
• Using the platform for money laundering or any other unlawful financial activity
• Attempting to attack or compromise the platform's systems or security

7 Account Suspension & Closure

999d reserves the right to temporarily or permanently suspend any account for the following reasons:

• Violation of these Terms and Conditions
• Identity verification (KYC) not completed
• Suspicious or Fraudulent Activity
• A minor is identified as the account holder
• Directive from a legal or regulatory authority

Users may also request account closure at any time. In such cases, any available balance (subject to no outstanding bonus conditions) will be withdrawn and returned.

8 Responsible Gaming

999d believes gaming is purely for entertainment. We want every member to enjoy games in a healthy and responsible way.

• You can set deposit limits directly on our platform
• Self-exclusion (temporarily locking your account for a set period) is available
• Session timers and spending limits can be set
• If you notice signs of gaming addiction, contact support immediately

9 Privacy & Data Protection

Protecting your personal information is a top priority for us. 999d never sells your personal data to third parties.

• Full details on data collection and use are available in our Privacy Policy
• Payment information is secured with 256-bit SSL encryption
• KYC documents are used solely for identity verification purposes
• To learn more, visit our Privacy Policy Read

10 Changes to Terms & Contact

999d may update these Terms and Conditions at any time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, users may be notified via their registered email or SMS.

Continued use of the platform constitutes your acceptance of the updated terms. If you have any questions or concerns, please contact our support team — we're available 24 hours a day.